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In today’s competitive marketplace, an organisation’s business agility is determined by the speed with which it can transform data into information and accelerate communication – internally as well as with customers and partners. Nextdata Solutions helps clients integrate traditional communication tools (telephony, email) with collaboration technologies (IM, conferencing) that provide new ways to communicate from any location, using any device and accessing any application. We group our solutions into five main categories:
# Telephony – Providing a secure and robust voice infrastructure as the platform for richer communications and collaboration reduces costs and offers more productive communication.
# Integrated Collaboration – Reducing costs and improving business process speed is achieved by integrating multiple communication channels and Presence within the user’s working context.
# Contact Centres – Creating and delivering integrated management of customer interaction across communication channels retains and grows the value of the organisation’s customer base.
# Enterprise Mobility – Improving the productivity of remote and mobile workers through seamless access to corporate communications tools and business applications, irrespective of location, allows for increased productivity and effectiveness.
# Visual Communications – Implementing Telepresence and video conferencing to improve interaction and the quality of remote collaboration, eliminates time and cost penalties of travelling.
Our solutions enable clients to enter a connected world of seamless communication and collaboration that reduces costs, increases employee productivity, delivers a competitive advantage and enhances customer service.